The warranty period (if applicable) will be indicated at the product detail page. The warranty begins on the date of purchase, and expires at the end of the period indicated.
It is at Innomax’s sole obligation in the event of such defects during this period is to repair or replace the item with a comparable model at our sole discretion.
If any damage due to manufacturing defects occurs within the warranty period, Innomax will replace or repair the product for free and the warranty of the repair or replacement will continue from the date of original purchase. Returns that are not applicable for warranty will have incur a repair service charge of RM20.00.
For time being Innomax does not cover the delivery charges under the warranty coverage.
What is excluded?
The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or loss of business. Innomax assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use products supplied through our online store.
Our Warranty does not apply if:
The purchase documents have been altered in any way or made illegible.
The model- and/or serial number on the product has been altered, removed or made illegible.
The purchase documents and/or Warranty card are not provided when servicing is required.
Repairs or product modifications and alterations have been carried out by unauthorized service organizations, personnel including buyer.
The product is being used for commercial purpose.
The defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance with the recommended operations of the product.
The unit has been damaged - including damage by insect, pets, lightning, abnormal voltage, water or fire, or natural disaster.
The product is defective due to wear of parts, which can be considered as consumable parts by their nature.
The product does not function properly because it was not originally designed, manufactured, approved and/or authorized for the country where you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use.
The warranty does not cover free gift(s) and accessories of the products such as cable, wire, plug, charger, or battery.
In the event the product model has obsolete, Innomax reserve the rights to replace the product at equivalent value to the buyer.
Expiration of the Warranty Period:
When the product is no longer under warranty coverage, Innomax can assist to send the product for repair.
Innomax does not cover the delivery charges of the repair services.
RM20.00 handling fee will be impose for each repair, excluding the repair & delivery fee.
The repair may takes between 30-90 days, depending on the availability of the parts required for the repair.
Repair fee will be advice after the product has been send to us.